HEIC and H.265 Codec Install Instructions

 


Are you having problems playing High Efficiency Video Coding (HEVC) videos and viewing HEIC photos? If you have been having issues viewing iPhone (HEIC) native photos, please follow these instructions.

1. Click or copy and past the following link into your web browser address bar: ms-windows-store://pdp/?ProductId=9n4wgh0z6vhq 

2. You will be prompted by the following popup window.

3. Click the Open button which will direct you to the Microsoft Store app.

4. In the Microsoft Store app, click the Install button.


5. If a log in page appears, click the Cancel button. The download and installation should begin on your computer.


6. After successful installation, a product is installed message appears. You can close the Microsoft Store app. Once installed, you will be able to view iPhone "HEIC" native photos in any photo viewing application installed on your computer.


Location: Nashville, TN 37219, USA

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